Technology
Specializing in AI customer service automation for Amazon sellers, providing stable and reliable SP-API integrated solutions
Core Technologies
Multi-Platform API Integration
Compatible with Amazon SP-API standard interfaces, unified calling standards to reduce development costs
AI Intent Recognition
Accurately identify user inquiry intent, match optimal responses, and improve customer service efficiency
Compliance Deployment
Amazon DPP compliance, encrypted data transmission, meeting platform security standards
High-Availability Architecture
Standalone or cluster deployment options, ensuring stable system operation with zero downtime risk
System Architecture
Security
Data Encryption
TLS 1.3 encryption for transmission, AES-256 encryption for storage
Access Control
Role-based permission management with multi-level access control
Security Auditing
Complete operation log recording with security audit trail support
Vulnerability Protection
Regular security scanning with timely vulnerability remediation
Data Backup
Scheduled automatic backups with multi-site disaster recovery
Privacy Protection
Compliant with GDPR and data protection regulations
Professional Technical Team
We have an experienced technical team dedicated to the R&D and innovation of AI intelligent customer service systems, continuously providing stable and reliable technical services to our clients.